Returns & Exchanges

Due to the perishable nature of our products, Reese's March Madness only accepts returns for items that arrive damaged or incorrect. Please ensure all claims are filed within 48 hours of delivery to ensure a fresh replacement or refund.

1

Inspect Your Delivery

Upon arrival, immediately check your Reese's snacks for any signs of heat damage or structural compromise caused during transit.

2

Document the Issue

Take clear photos of the damaged packaging and the affected food items to serve as evidence for your claim.

3

Contact Support

Email our March Madness support team with your order number and attached photos to initiate the verification process.

4

Resolution Process

Once approved, we will ship a replacement basket at no extra cost or issue a full refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing